NBO Mobile App - Redesign
NBO Mobile App - Redesign
I joined NBO in 2015 as the sole UX Designer and played a key role in enhancing the NBO Bank Mobile Banking app. My contributions were integral in improving the app's design, which led to multiple "Best Digital Banking Mobile App" awards in Oman.
Client
National Bank of Oman
Year
2016-2021
Category
Digital Banking
Live Project
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Research
Research
I collaborated with the research team and stakeholders to gather user feedback and analyze competitor apps. Based on this data, we identified pain points and opportunities to enhance the app’s usability and user satisfaction.
I collaborated with the research team and stakeholders to gather user feedback and analyze competitor apps. Based on this data, we identified pain points and opportunities to enhance the app’s usability and user satisfaction.
Research
I collaborated with the research team and stakeholders to gather user feedback and analyze competitor apps. Based on this data, we identified pain points and opportunities to enhance the app’s usability and user satisfaction.
Design
Design
I worked on redesigning key user journeys, simplifying tasks like fund transfers, Onboarding, and account management. My design efforts ensured that the app remained aligned with the bank's business objectives while improving ease of use.
I worked on redesigning key user journeys, simplifying tasks like fund transfers, Onboarding, and account management. My design efforts ensured that the app remained aligned with the bank's business objectives while improving ease of use.
Design
I worked on redesigning key user journeys, simplifying tasks like fund transfers, Onboarding, and account management. My design efforts ensured that the app remained aligned with the bank's business objectives while improving ease of use.
UX & UI
UX & UI
I focused on streamlining the app’s interface to enhance navigation, accessibility, and user flow. The UI adhered to the bank’s branding guidelines and incorporated improvements that made the app more visually appealing and intuitive.
I focused on streamlining the app’s interface to enhance navigation, accessibility, and user flow. The UI adhered to the bank’s branding guidelines and incorporated improvements that made the app more visually appealing and intuitive.
UX & UI
I focused on streamlining the app’s interface to enhance navigation, accessibility, and user flow. The UI adhered to the bank’s branding guidelines and incorporated improvements that made the app more visually appealing and intuitive.
My Role
As the sole UX Designer, I was involved in every phase of the app's design, from user journey redesigns to usability testing. I worked closely with stakeholders to ensure the app met user needs and business goals while continuously improving the overall user experience.
As the sole UX Designer, I was involved in every phase of the app's design, from user journey redesigns to usability testing. I worked closely with stakeholders to ensure the app met user needs and business goals while continuously improving the overall user experience.
My Role
As the sole UX Designer, I was involved in every phase of the app's design, from user journey redesigns to usability testing. I worked closely with stakeholders to ensure the app met user needs and business goals while continuously improving the overall user experience.



Concept
Concept
The concept behind the NBO Bank mobile app was to create a secure, easy-to-use platform that would provide users with a seamless digital banking experience. Continuous design enhancements and user-centered updates led to a more user-friendly and efficient app.
The concept behind the NBO Bank mobile app was to create a secure, easy-to-use platform that would provide users with a seamless digital banking experience. Continuous design enhancements and user-centered updates led to a more user-friendly and efficient app.
Concept
The concept behind the NBO Bank mobile app was to create a secure, easy-to-use platform that would provide users with a seamless digital banking experience. Continuous design enhancements and user-centered updates led to a more user-friendly and efficient app.












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